Trouble shooting:

If you don't see our Java applet on the top or bottom, or any pictures - any one of the following items may be the cause.

Please just check through them before sending us a support e-mail.

Has your Java capable browser been Java -enabled?

• For Netscape 3x user's:

Go to the menu bar and click on Options, then Network Preferences.

Click on the Languages tab and mark the check box Enable Java.

(If you want to also use the Java Script floating window demonstration, just mark the check box Enable JavaScript here too.)

• For MS Internet Explorer 3x user's:

Go to the menu bar and click View, then Internet Options.

Click on the Security tab and mark the check box Enable Java.

If you are using MS Internet Explorer 3.02 or MS Internet Explorer 4.0 (preview release):

Your browser does not support Java 1.0.2?

Please just install the latest browser - Netscape's or Microsoft's Internet Explorer.